Naša metoda

The BizIT method of continuous business process improvement

For us, a project is not finished when the application goes live. The real value comes when the process becomes faster, more transparent and can continue to improve over time.

Let's talk about your process
1
We understand
2
We analyse
3
We improve
4
We digitalise
5
We measure
6
We keep improving
Every process can be improved - if we understand it first.

What happens in each step

1
We understand
business goal
people and users
the actual workflow
organisational context
problems and exceptions
2
We analyse
workshops with the client
documenting actual needs
bottlenecks
data and systems
feasibility
solution specification
3
We improve
redesigned process diagram
removing unnecessary steps
clearer roles and responsibilities
a mock-up or clickable solution prototype
agreeing the future way of working
4
We digitalise
technology diagram
solution development
automation
integrations
testing
roll-out
5
We measure
usage
quality
time
errors
feedback
achieving goals
6
We keep improving
maintenance contract
troubleshooting
upgrades
new features
extending the solution
process adjustment
identifying new AI opportunities

Where measurable data is not yet available, we do not invent it - we define the metrics together with the client at the start of the project.

How much of your time will this take?

Less than you think - but not nothing. We need a process owner: someone who knows the process and has the mandate to make decisions. Most of their time goes into the first two steps (understanding and analysis), after which involvement drops to short weekly catch-ups and testing.

WE UNDERSTAND AND ANALYSE
3-5 two-hour workshops
WE IMPROVE AND DIGITALISE
a brief weekly check-in + key-user testing
WE MEASURE AND KEEP IMPROVING
regular usage reviews and agreed upgrades
"

Their team impresses us with a development methodology that includes building a solution prototype during the design phase. This gives us a clear view of the expected end result and allows us to adapt the process or solution in good time if needed.

GC
Gašper Camloh
Head of Business Process Management, BTC d.d.

The first step is not a contract. The first step is a conversation.

In a 30-minute consultation, we review your process together and give you an honest assessment of whether digitalisation is worthwhile, how long it would take and the likely investment range.

Book a consultation